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Right ToRepair

 

The Right to Repair Campaign

 

Block Exemption Regulations (BER) were introduced to give the consumer the freedom to choose where he/she had their cars maintained without invalidating manufacturer warranties so long as original parts or parts of matching quality had been fitted by the repairer. To enable repairs to be made, the vehicle assembler under BER should make technical information freely available to the independent garages.

 

By accident or design vehicles are more complex, access to information is being restricted in most cases by the price that the vehicle assemblers charge therefore negating the benefits that BER was intended to bring. In addition using a loophole that restricts access to technical information in certain circumstances it is becoming increasingly necessary for vehicles to be sent to the dealership.

 

The effect of this on the independent repair industry is that inevitably there will be fewer vehicles that they are able to repair and if the vehicle assemblers succeed in their aims the independents will be fewer if any exist at all. The effect on the consumer will be the reduction of choice on where the vehicle is repaired and an increase in the cost of repairs.

 

 

 

 

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Contact us by Email, Telephone or By Post

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

 

Email:

For Information or assistance:

mail@autocarecentre.co.uk

 

We will respond to you within 12 hours, during regular business hours. All email correspondence is completely confidential.

 

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Telephone:

Leeds 01132 383500

Monday to Friday   8:30am to 6:00pm

Saturdays   8:30am to 1:00pm

Sundays and Bank Holidays Closed.

 

FAX:

01132 597673

 

By Post:

Send your inquiries to:

  • AutoCare Centre
  • Little Fountain Street
  • Morley
  • Leeds
  • West Yorkshire
  • LS27 9EN

 

 

 

 

  
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